1. Introduction

Welcome to Naviraasat Group Private Limited ("NGPL," "we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, dine at our establishments (including Café dé NiRa and Café dé NiRa Xpress), or use our catering services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services. The personal information that we collect depends on the context of your interactions with us and may include:

• Personal Details: Name, phone number, email address, and postal address.
• Payment Information: Necessary data to process your payments if you make purchases, managed securely through our payment processors.
• Feedback and Inquiries: Information you provide when contacting us via our website forms.

3. How We Use Your Information

We use personal information collected via our website or services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We use the information we collect or receive:

• To fulfill and manage your orders and catering requests.
• To send administrative information to you regarding our services, terms, conditions, and policies.
• To respond to your inquiries and offer support.
• To send you marketing and promotional communications (if you have opted in).
• To improve our services, website functionality, and overall customer experience.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., payment processing, email delivery, hosting services).

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Your Privacy Rights

Depending on your location, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us using the information provided below.

7. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

8. Contact Us

If you have questions or comments about this policy, you may email us at info@naviraasat.com or contact us by post at:

Naviraasat Group Private Limited
Registered Office: B 505, Parsvnath Greenville
Sector 48, Sohna Road
Gurgaon (Haryana) – 122 018
India